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Cherrypal starts their scams again – this time with an Android tablet

October 8th, 2010 by · 17 Comments · Uncategorized

The problem with the internet is that it has such a short memory. This unfortunately makes it necessary to dredge up old news and remind people.

Cherrypal just announced a 7″ Android tablet for $188. Don’t order it; you”ll never get it.

I was scammed by Cherrypal and Max Seybold last December. His business is nothing but a scam, and I’m surprised he keeps getting away with it.

I first came across Cherrypal back in December 2009. They had just announced “grab-bag” type laptop for $99. The idea was that the laptop would be made from whatever parts that could be found cheap and that would have certain minimum specs. I bought one, and that was my first mistake.

Here’s what I wrote about Cherrypal back on 13 January 2010. When I wrote it, I hadn’t yet figured out that Cherrypal was a scam.

First, let’s cover the lies told to me. I ordered a Cherrypal Africa laptop on 21 December. I waited a couple days for an email about when my order was shipped, but received nothing. I did not get a response from Cherrypal until after the 4th email I sent. The email I received on 30 December said that I would get a tracking number the next day, and that I would receive my order soon. Needless to say, neither event occurred. I still do not have my laptop, nor have I gotten a refund.

Second, let’s consider what I had to say to get a response at all. My first 3 emails were ignored. In order to get a response to the 4th email, I had to include my concern that this was a scam. When I sent a 5th email to point out the broken promises, it was ignored as well. My 6th email did get a response, but that may have been because I asked “Where is my F***ing laptop”? It was questionable, yes, but I am very angry about the treatment I have received. Four weeks had gone by without a word from Cherrypal other than when I poked them.

My last response from “Max Sebold” was that I would get a refund by Wednesday (today). It has not happened.

Third, there was supposed to have been a blanket email sent to all outstanding orders. I did not get it. Other than when I poked them, I did not receive any emails from Cherrypal. According to this PDF, which was supposedly sent to all customers, my order should have been refunded on 2 January. I did not get the PDF, and I still do not have my refund.

I never got my refund and I never got my netbook. I was scammed.

P.S. I strongly urge you to go read the accounts of other people scammed by Cherrypal (here, here, here, here, and here). Note that some of the stories date back to Christmas 2008. This scam has been going for a long time.

P.P.S. If you’ve been scammed by Cherrypal, please post a comment with your story. I want to hear from you.

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17 Comments so far ↓

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  • Maggie McGary

    Hard to believe in this day and age they have the balls to think nobody will notice their past scams. I’m one of the ones whose posts you link to above (thanks!) and am still scratching my head over that whole thing. I did actually receive the Cherry Pal after long, long last and it barely worked…it was before the laptop version came out. There is no way in HELL I’d ever deal with a company as shady as this one.

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  • Marisa

    I ordered a Cherrypal laptop a few weeks ago (for some reason didn’t see the negative posts until now when I am patiently waiting for a response on why my laptop has not arrived!) & it has been over a fortnight now, no tracking number, no email communication, no response from Cherrypal, despite being promised shipping within 5 days max. Disgusting. I am in Africa and thank heavens, had ordered only one test laptop, as many of my friends had asked me to order some for them as well (since most of us here do not have access to the internet). Thankfully, I decided on a whim to buy only mine first to check if all is OK. This was supposed to be a laptop for several families who saved up their money to provide a means to access the internet for their children. The price of the laptop represents about one month’s salary for these families, so they would have sacrificed that for the sake of lining this company’s pockets. Imagine all the other people from Third World countries who must be going through the same thing. Utterly appalling. Cherrypal should be ashamed of proclaiming that they are a green and ethical option, whilst ripping off people in 3rd world countries like us.
    Is there nothing anyone can do? I find it hard to imagine that there isn’t some sort of watchdog in the US that can shut down their operation and website once and for all?

  • Justice

    Cherrypal and its CEO Max Seybold have not only scammed customers, but have scammed partners and even it’s own employees. Check out the Santa Clara County court records. It’s BBB rating is an “F.” The company hires employees but doesn’t pay them, hires contractors and doesn’t pay them, and “sells” products it actually doesn’t have. It’s only because no one is taking notice that this continues because it needs intervention from a District Attorney.

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  • GIOVANNI

    PLEASE READ, VERY IMPORTANT!!!!! I bought a Cherry Pal netbook from them on the week of March 29, 2010, and when I received it, I was not satisfied with the product so I returned it back for a full refund immediately. I received an e-mail from them, telling me that I was going to get a full refund and I never received anything. I have contacted them through e-mails several times, and they continued to give me the run around and now they won’t even respond to my e-mails. So beware, their products are substandard and if you return them, they like to rip people off and not reimburse you.
    UPDATE: As of January 2011 they have not refunded my money and at this point I KNOW THEY WON’T so I gave up.

  • Cherrypal scam

    Their product is a rebranded Lime PC. Wolfgang Max Seybold and John Collier are simply scamming and stealing from the average consumer. Cherrypal is having its bank accounts levied by judgement creditors. These judgement creditors are people who sued Wolfgang Max Seybold and Cherrypal and won in court. So when you send Cherrypal money it gets seized by people who have been a victim of Cherrypals’/ Seybold’s scam in the past. Even if they were not thieves, Cherrypal could not give you back your money or get you any product as they have no money at all. They have so many judgements against them for all of their misdeeds they cannot purchase any more of their crappy “product” to ship you. So all they are doing is taking money for orders and hoping they can pull the money out of the bank accounts faster than the judgement creditors can levy the accounts. John Collier and Wolfgang Max Seybold are liars plain and simple.

    • Alyeene Thomas

      I spoke with John Collier. He said as of December 2010 he no longer worked with Seybold and CherryPal…

  • Alyeene Thomas

    Alyeene Thomas // Jan 27, 2011 at 6:59 pm

    CHERRYPAL/Max Seybold ripped my 8 year old son off!!! My son was awarded a CHERRYPAL for completion of His tutorial program. The computer stopped working. They (CherryPal) said they were going to replace it but MAX SEYBOLD has vanished. He won’t return calls or the computer he promised to replace!!!!! My son is upset because this guy took what my son earned!!!
    UPDATE: He finally responded wanting me to send him $128 dollars. I told him I was not comfortable with that since I researched his co0mapny and his name and found out he had these compliants. I ask how could I trust he would not run off with my money like he did everyone elses..Also, He has an F Rating on BBB. He responded, “Please do NOT send any payments of any kind…” I have not heard form him since… So my son is STILL without the computer he earned through this tutorial program in which he was awarded CherryPal! CherryPAl/Max Seybold needs to be stopped!

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  • Leonard Zajaczkowski

    I ordered on of the CherryPal laptops back in 2009 sometime. I never got the unit and cherry pal never responded to any of my emails and I sent a great deal. I even went so far as to confront Max Seybold on facebook but to no avail. Save your money, give Max the bird and go get a Raspberry Pi $35, this computer beats the crap Cherry Pal is trying to unload.

    http://www.raspberrypi.org/

    P.S. I do not work for Raspberry pi or any of its associates. Raspberry Pi is actually a charitable organization trying to get cost effective computers into children’s hands.

  • Edwin Otieno

    I ordered 2 7″ tablets more than 2 months ago and even signed a partner distribution agreement with Cherrypal’s Max Seybold. Max sent me an email to wire $238 to an account belonging to Olga Celis, claiming she was the treasurer.

    He even created a Kenyan sub-domain for me to help me in my marketing activities in Kenya. I’m yet to receive anything from him. He twice lied to me about shipping the products, only to show up at DHL looking like an idiot. He’s since gone silent.

    I’m planning to sue him, where should I start considering I’m in Kenya. I’d really like to see him suffer, even if I won’t get my money back

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